![]() ![]() If your proxy server requires authentication, a 407 response will be returned to the client. A 40X response will allow the Office applications to gracefully accept the inability to access the resource, and will provide a faster user experience, than simply dropping the connection, which in turn will cause the client to retry. In cases where IT administrators want to closely control and manage machine updates, the following preference can be set to prevent the AutoUpdate process from automatically detecting and offering product updates: defaults write 2 HowToCheck -string 'Manual' Blocking Requests with a Firewall/Proxy If your organization blocks requests to URLs via a firewall or proxy server be sure to configure the URLs listed in this document as either allowed, or block listed with a 40X response (e.g. We strongly encourage users and IT administrators to keep machines up to date to ensure the latest security fixes are installed. URL Apps Type Description W CS Word document conversion service (PDF) Office Apps (aka add-ins) The following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations when Office App add-ins are trusted. URL Apps Type Description O CS Contact Support Service O CS In-app Support Service Save As PDF The following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URL Apps Type Description WXPON CS Send a Smile Service Contact Support The following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URL Apps Type Description P CS PowerPoint QuickStarter web service Send a Smile/Frown The following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URL Apps Type Description P CS PowerPoint Designer web service PowerPoint QuickStarter The following network endpoints apply to Office 365 Subscription only. URL Apps Type Description WXPN CS Insights Web Service WXPN CS JQuery Library WXPN CS Supporting JavaScript Library WXPN CS Insights Content Provider WXPN CS Insights Content Provider PowerPoint Designer The following network endpoints apply to Office 365 Subscription only. Product activation The following network endpoints apply to Office 365 Subscription and Retail License activations. For Volume License installations, users are still prompted to sign-in (by default), but that is only required for access to cloud resources, as the product is already activated. Note For subscription-based and retail licenses, signing in both activates the product, and enables access to cloud resources such as OneDrive. OrgID: Organization Account - typically used for commercial scenarios URL Apps Type Description WXPON ST Windows Authorization Service WXPON ST Office 365 Login Service (OrgID) WXPON ST Microsoft Account Login Service (MSA) WXPON CS Microsoft Account Login Service Helper (MSA) WXPON SS Office 365 Login Branding (OrgID) WXPN CS Document and Places Storage Locator WXPN CS Most Recently Used (MRU) document service. MSA: Microsoft Account - typically used for consumer and retail scenarios. Change Default Printer by assigning Microsoft XPS Document Writer as default printerĦ.Depending on your account type, different services may be contacted. Check to see if your antivirus software is up-to-date or conflicting with Excelĥ. Repair Microsoft Office application programsĤ. ![]() Check to make sure Excel is not in use by another processģ. Install the latest Windows Update can often correct problems by replacing out-of-date files and fixing vulnerabilities.Ģ. If above mentioned method unable to resolve the issue, please try other alternative as below:ġ. This will allow you to figure out which add-in is causing the problem. Step 6: If the issue does not occur after disabling the COM add-ins, try start enabling the add-ins one at a time until the issues occurs. Step 4: Clear all the check boxes in the list and click OK. Step 2: If the issue is resolved, click File > Options > Add-ins. Step 1: Start Microsoft Office program in safe mode by pressing and holding Ctrl while you start the program or by using “ /safe” (that is, excel.exe /safe) option when you start the program from command line. Solution: Start Microsoft Office 365 products in safe mode and disabling third party COM add-ins Problem: When you open or launch Microsoft Office Program such as Excel, Word or Outlook, it show not responding error, “A problem caused the program to stop working correctly” error, crashes, hangs, stopped working or freezes. ![]()
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